Casper Spins Contact

Casper Spins keeps its support desk staffed around the clock. After testing live chat, phone and email across a few sessions, the chat widget in the bottom corner of the site turned out to be the fastest route: an agent replies within a minute most nights and has already pulled up your account before typing anything back.

Phone, live chat and email all route to the same UK-facing support team, though each channel suits a different kind of question, from a quick balance check to a formal complaint that needs a paper trail.

Casper Spins Contact Number

Call +44 20 3874 5210 if you'd rather talk to someone than type. The line runs from 9am to midnight UK time, seven days a week, which covers most sessions but leaves a gap for anyone playing at 3am on a Saturday. Ring outside those hours and a recorded message points you back to live chat or email.

This Casper Spins contact number connects to the same support team handling chat and email, so you don't repeat yourself if you switch channels halfway through a query.

Casper Spins Live Chat Support

Live chat sits inside your account dashboard and on the homepage, open 24/7. I opened a chat at half past eleven on a Tuesday night to ask about a delayed Open Banking withdrawal, and an agent called Marek answered in under a minute, pulled up the transaction and explained the delay sat with my bank rather than with Casper Spins.

Through live chat, Casper Spins agents handle verification, bonus terms, deposit limits and withdrawal delays. For anything tied to a formal complaint or an account restriction request, the team escalates the chat to a specialist, and that reply can take a few hours instead of minutes.

Email and Written Enquiries

Send document uploads, formal complaints and dispute correspondence by email rather than chat, since email leaves a paper trail you can point back to later.

Email [email protected] for account queries, verification, deposits and withdrawals.
Email [email protected] for data requests and GDPR-related questions.

The support team replies within 24 hours on weekdays. Weekend emails tend to sit until Monday morning, since the email team runs a smaller rota than chat.

Casper Spins Customer Service Across Social Media

You can also reach Casper Spins customer service on social media, where the team posts promo updates and answers general questions. Anything tied to your balance or ID still needs to go through chat or email.

Facebook: facebook.com/casperspins
Instagram: instagram.com/casperspins
X (Twitter): twitter.com/casperspins
Telegram: t.me/casperspins_official

Company Address

Casper Spins Gaming Ltd.
Level 3, Spinola Park,
Triq Mikiel Ang Borg, SPK 1000, Malta

Casper Spins Contact FAQ